Job Description

Job PurposeTo provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.Job ResponsibilitiesStay abreast in field of expertise and deliver on the expectations from stakeholders by buildingcapability of self and staff through identifying current and future training and development needs.Contribute to team effectiveness by following the recruitment process when recruiting talent. Maintaina capable high performing team and ensure an environment for optimal performance is created byidentifying talent pool through conducting career conversations; utilising the talent grid principles anddeveloping talent retention programmes (e.g.. rotation).Manage quality of work by ensuring process standards are implemented and continuously met andcorrective action where necessary. Drive operational improvement by identifying and implementingappropriate solutions Minimise expenses by using cost effective processes and staying within theoperational budgetEnsure turnaround times are met through processing financial transactions within the Service LevelAgreement (SLA) requirements Ensure effective management of work by adhering to stipulatedtimeframes and quality delivery of workNon straight through processing of cross border and local payments remediation