Job Description
As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.Join us on our journey of shaping futures!Job Purpose:To maintain student records; including Reseller Administration, responding to product queries, Reseller Administration, Assessment administration, Database and Register Management, Communication with Resellers and Students, Support Centre Administration and SupportDuties & Responsibilities:Support Centre AdministrationImplement support centre planCommunication: Communicate with the relevant campus staff on each support centre activity as per planWritten and verbal communication must be relevant to the queryAdvise Line manager of any possible challenges in timeFirst Responder in assisting when problems ariseAdministration: Manage Database (including registers and other reports)Meticulous record keeping (Customer and Financial)
Responsibilities + Skills
Education
Receive and process customer orders for products accurately and in a timely manner.Verify order details, pricing, and product availability before processing.Customer Communication:Communicate with customers to provide order confirmations and resolution of any issues.Address customer inquiries about product specifications, availability, and pricing.
Experience