Job Description

Key roles and responsibilities:Stakeholder analysis, engagement plan and management.Change impact assessment, mitigation tactics and management.Develop and execute a change management plan.Evaluating the impact of planned organisational change.Identifying risks and developing risk mitigation tactics.Identifying and managing anticipated resistance to change.Lead the change management work stream methodology / process.Develop and execute communication plan (including content creation) relevant to change initiatives.Defining success metrics and measuring performance against these.Business readiness assessments and mitigation actions.Where required, involvement and management of training related activities.Providing coaching to employees at all levels.Providing reporting and other updates to management and project teams. Knowledge, skills and attributes:Strong and broad understanding of the industry, relevant disciplines and digital productsA solid understanding of how people go through a change and the change process;Ability to build and maintain strong relationshipsAbility to influence and drive prioritisationDisplays drive and is a champion of changeCustomer-centricityExcellent communication skillsAbility to enlist and align product owners to embrace digital and new ways of workingAble to articulate how digital technologies can drive business valueExcellent organisational skillsAbility to influence others and move toward a common vision or goalFlexible and adaptable; able to work in ambiguous situationsResilient and tenacious with a propensity to persevereForward looking with a holistic approach.Organized with a natural inclination for planning strategy and tacticsAbility to coach and mentor a teamAbility to manage and lead a teamRequired academic qualifications and certifications:Relevant Bachelors and/or Post-graduate degree with outstanding record of academic achievementProject management certification (advantageous)Change management certification