Job Description

High end hotel in Plettenberg Bay is looking for a Duty Manager.Responsible for assisting with the day to day running and efficient operation of the hotel to ensure exceptional service is delivered to guestsSupport Senior Management to achieve their goals and objectivesProvide direction, oversight and guidance to the hotel teamImplement and monitor policies, processes and standards to ensure an effective and exceptional service is provided to guestsPerform all daily, weekly and monthly administrative duties relating to hotel operations in line with company policies and proceduresIdentify and report all necessary maintenance required at the hotel and ensure all issues are timeously resolvedAssist with on-the-job training for hotel staffTake accountability for the performance of the functions at the hotel