Job Description
Full job descriptionWe are seeking an accomplished and dynamic Hotel General Manager to lead a hotel property in Mauritius. The ability to speak French is essential. This role requires a seasoned professional with extensive experience in hotel operations, a proven ability to inspire and manage diverse teams, and a track record of success in delivering exceptional guest experiences.The ideal candidate will bring recent experience as a General Manager in Africa, operational expertise, and a deep understanding of cultural and market nuances. Being currently located in Mauritius will be an added advantage.Key ResponsibilitiesOperational LeadershipOversee all operational departments, ensuring the highest service standards are met consistently.Drive operational efficiency, identifying opportunities to streamline processes while maintaining quality.Ensure compliance with health, safety, and local government regulations.
Responsibilities + Skills
Act as the primary liaison with property owners and other stakeholders, ensuring alignment with their vision and expectations.
Education
Maintain a guest-centric culture, ensuring personalized service and attention to detail.Monitor guest feedback, addressing concerns promptly and implementing improvements where necessary.
Experience
