Job Description
Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.Assist with queries and guests complaints – management on duty.Effective management of all staffCreate and maintain relationship with guests.Responsible for the management of the entire establishment in the absence of the GM
Responsibilities + Skills
Education
Well spoken and well presented individualStrong leader who have been in charge of employees beforeMust have grade 12 and be computer literate
Experience
Minimum of 3 years experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel
