Job Description

Full job descriptionThe general role of the Lodge Assistant Manager is to ensure that the overall guest experiences in all aspects of the Lodge are as per the prescribed standard and to the highest degree. This includes ensuring that every aspect of the Guest's stay is well taken care of, encompassing Families, activities and programs, Honeymoon couples, Groups, Weddings, or Guests staying with us.This involves overseeing the departments at the Lodge that directly impact the guest's stay, including Housekeeping, F&B service, Spa, and Front office. The Lodge Assistant Manager will liaise directly with all hods on guest movements, requests, and special needs on a daily and weekly basis. The Lodge Assistant Manager will work closely with the Lodge Anchor, Head Ranger, Head Chef, and Head of Housekeeping to ensure the Lodge's overall product offering is presented professionally and accurately.