Job Description
Intimate high-end hotel close to Brackenfell is looking for an exceptional Night Manager to assist their guests efficiently and courteously in all Front Office related functions and to perform all administrative duties to the highest standardsDaily accurate completion of Guest listCommunicate important information through to all relevant departments and follow up on all requestsTogether with the MOD, ensure drivers and transfers are coordinated for the following dayCheck in and check out of guestsReceive and process payments from guestsPrepare rooming lists and ensure that it is placed in the rooms on timeEnsure that the switchboard is answered as soon as possible
Responsibilities + Skills
Must be able to communicate with international guestsFluent in spoken and written English any other language desirable
Education
Formal Hospitality Qualification4 years working experience as a Night Auditor / Night Manager in a 5* hotelGuest relations skills with an obsession with service
Experience