Job Description

Full job descriptionThe Focus Group Johannesburg, South Africa 10 June 2025 Mid 0 - 0 Full Time Market Related 5 years - 10 years Skills Diesel Mechanics Forklift Operation Technical Operations Team Leadership Customer Service Project Management Budgeting Strategic Planning Material Control Technical Services Industries Industrial Job DescriptionShumani Industrial Equipment is seeking a dynamic and experienced Service Manager to lead its KwaZulu-Natal operations. The successful candidate will be responsible for driving service excellence, managing technical teams, and ensuring optimal customer satisfaction and profitability.Key ResponsibilitiesStaff Leadership and Performance ManagementRecruit, mentor, and develop service staffFoster a high-performance culture through empowerment and accountabilityManage team communication, training, and performance reviewsResolve disputes and implement corrective actionsMaintain a safe, clean, and organized work environmentProject ExecutionDiesel / Auto Electric / Forklift trade test certificate3-year tertiary qualification (Business qualification advantageous)Senior-level experience in material handling or industrial servicingStrong decision-making and leadership skills