Operations Manager - Wine And Leisure Estate - Franschhoek

Job Description

DescriptionThe successful candidate will be responsible for the following:overseeing the day-to-day operations of all hospitality departments;staff management;develop and implement strategies to enhance guest satisfaction and exceed service standardsrecruit, train, and supervise hospitality staff to ensure consistent delivery of high-quality servicecollaborate with other departments to coordinate seamless guest experiencescompile and monitor annual budgetoversee cost control measures to maximise profitabilitystay updated on industry trends to drive innovation and continuous improvementad hoc administrative duties;

Responsibilities + Skills

Oversee orders for Front of house stock eg. Retail, Water, packaging etc. in accordance with budget;

Education

Positively & actively promotes the company services and productsProvide training for a high level of service in the dedicated outletsManage customer experience throughout the customer journey on the Estate

Experience

Job Summary

  • Published on: Monday, 22nd July 2024
  • Designation: Operations Manager -
  • industry: Retail
  • Vacancy: 1
  • Employment Status: Full-time
  • Job Location: Johannesburg
  • Salary: 0
  • Gender:
  • Application Deadline: Monday, 22nd July 2024
Advertising here..

About the Company

  • Company Name: HotelJobs.co.za.
  • Address:
  • Website: https://www.hoteljobs.co.za/
  • Company Profile:
  • Be part of a new and exceptional venture in the heart of the Klaserie Private Nature Reserve. We are seeking a dynamic individual to join our client’s brand new high-end Lodge, offering a fusion of safari and wellness experiences. As the Front of House Manager, you will play a pivotal role in ensuring all guests’ stays are truly memorable.

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